Contact PaddocksEdge
Have a question about PaddocksEdge's equine performance model? Whether you're a trainer, rider, or paddock manager, we're here to help. Reach out via email or social media and we'll get back to you as soon as possible.
For press and partnership enquiries
If you are interested in covering PaddocksEdge or exploring a partnership, drop us an email and we will get back to you within 24 hours.
We welcome coverage from racing journalists, data science publications, and industry analysts. Whether you need commentary on model methodology, case studies, or interview access, we can provide the background material required.
Found a bug?
If something in the app is not working as expected, let us know. Include as much detail as you can: what you were doing, what you expected to happen, and what actually happened. Screenshots help. Every bit of feedback goes directly to the team who can fix it.
The most useful bug reports include the device or browser you were using, the exact steps that led to the problem, and any error messages you saw. This lets us reproduce and resolve the issue faster.
Feature requests
Got an idea for something you would like to see? We are always looking to improve the product and some of the best features have come from user suggestions. Send it over and if it makes the analysis better or the experience smoother, it will get built.
When suggesting a feature, let us know what problem it would solve for you and how it fits into your race-day workflow. The more context you provide, the easier it is for us to prioritise and design it properly.
Frequently asked questions
How do I contact PaddocksEdge support?
You can reach PaddocksEdge by emailing hello@paddocksedge.com or via our social channels on X, Facebook, and Instagram.
How do I report a bug in PaddocksEdge?
Bug reports can be submitted directly via our contact page. Please include a description of the issue and any relevant screenshots.